Support

Let’s get you back to exploring.

Tell us what happened and include your phone model and Android version when possible.

Need a hand?

For device compatibility, camera, purchase, or performance questions, email the VeinExplorer support team.

Email support Request a feature

Quick checklist

  • 01 Confirm camera permission is enabled.
  • 02 Try soft, even light and avoid glare.
  • 03 Hold steady while autofocus settles.
  • 04 Try other modes and effect strengths.
  • 05 Restart after changing permissions.